By Greg Fellows on
Sunday, December 14, 2008
AussieHost is a nationally recognised customer service training program that focuses on interpersonal communications, customer relations and service. It builds personal, professional and community pride and inspires a greater commitment to providing better service.
The AussieHost mission is to create a culture of service excellence within Australia, while contributing to every Australian’s opportunity to achieve personal, professional and commercial significance.
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By Greg Fellows on
Sunday, December 14, 2008
To become an AussieHost Business, an organisation must send 50% - 70% - 90% of all staff (full time & part time) through AussieHost. This is so the customer will have a greater than 50% chance to be served by a staff member who is competent in providing quality customer service. To remain an AussieHost business, the business must maintain the percentage of AussieHost trained staff at 50% - 70% - 90%.
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By Greg Fellows on
Friday, December 12, 2008
NARA, the National Audit and Registration Agency, provides audit and registration services for Registered Training Organisations (RTOs) that operate in more than one Australian State or Territory. These are known as multi-jurisdictional RTOs.
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By Greg Fellows on
Friday, December 12, 2008
NESA is a not-for-profit organisation dedicated to the development and improvement of the employment services industry. We represent organisations and individuals who are directly engaged in the delivery of employment services to employers and jobseekers.
NESA has launched the Employment Services Professional Recognition Framework (ESPRF) for Practitioners working in our industry.
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By Greg Fellows on
Friday, December 12, 2008
The Minister for Education, Julia Gillard today announced an injection of $500 million into public skills and training infrastructure to secure economic activity, address the sharpest impacts of the economic downturn and increase the capacity of the training sector over the longer-term to meet 21st century skills needs.
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By Greg Fellows on
Friday, December 12, 2008
The Minister for Education, Julia Gillard today announced an injection of $500 million into universities through a new Teaching and Learning Capital Fund for Higher Education. The new fund will provide a one-off investment of $500 million targeting capital expenditure towards the development of teaching and learning spaces in Australia’s universities that are physically and technologically appro...
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