Certificate IV in Frontline Management (BSB40807)
Who should participate?
This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. They may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions. Typically they would report to a manager.
At this level frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes.
Job Roles
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
- Coordinator
- Leading Hand
- Supervisor
- Team Leader.
Aim
Frontline managers are central to improved productivity in the workplace.
This program is a powerful change management tool. The workplace becomes the 'classroom' as participants improve their management skills on the job. Participants take on important tasks and relevant projects which are the vehicle for developing new skills and knowledge. Both the organisation and the participants benefit from this approach, which contributes to the development of a learning culture.
Distance Education students are able to complete this course through a series of set projects tailored around current day organisational requirements.
Career paths may include Supervisor, middle management, project leader, team leader, project coordinator, project manager, and head of department.
On completion of this course, you may wish to ask us about enrolment and the advantages of Diploma in Business (Frontline Management).
For further information contact us at training@dynamicsolutions.net.au or phone 1300 766 510.