May
16
Written by:
Greg Fellows
Saturday, May 16, 2009
Key Benefits and Learning Outcomes
Participants will learn to become effective facilitators of
more than just learning. They will learn how to inspire,
direct, enhance creativity and build ownership within a
group to help facilitate a productive outcome. Whether
negotiating sales contracts, designing and leading
meetings, resolving conflict or providing training, people
will greatly benefit from being skilled in facilitation.
This course also provides a more relevant qualification
than the Certificate IV in Training and Assessment
(TAA) to those who facilitate learning and other workbased
sessions, but do not train accredited courses,
use competencies standards or assess people. While
the TAA has traditionally been considered as ‘the
qualification’ for the training industry, the Certificate IV
in Facilitation will prove more relevant for many people.
Upon course completion, participants will be able to:
Plan and design facilitation projects
• Obtain mutual commitment to the project
• Facilitate client meetings to ascertain needs
• Identify various outcomes to address client need
• Create appropriate facilitation designs
• Develop project plans and establish a contract
• Implement tasks and activities
• Evaluate client satisfaction
Implement various facilitation methods and models
• Respect culture, norms and participant diversity
• Engage participation of those with varied learning/thinking styles
• Meet learner needs and project objectives
• Prepare appropriate resources for the event
Foster group creativity in an interactive learning environment
• Apply a variety of participatory processes
• Effective verbal communication skills
• Develop rapport
• Create an atmosphere of safety and trust
• Provide feedback to participants
• Draw out benefits from diversity of the group
• Cultivate cultural awareness and sensitivity
• Identify and review underlying assumptions
• Provide a safe environment for conflict to surface
• Manage disruptive group behaviour
• Stimulate and foster group energy
Guide the group to consensus and desired outcomes
• Establish a clear context
• Actively listen and question
• Recognise tangents and redirect group
• Manage group interactions and discussions
• Vary the pace of activities
• Assist the group in reflection
• Adapt processes and changing situations
• Evaluate and communicate group progress
Model a positive and professional attitude
• Analyse and demonstrate contemporary
learning and development theories
• Apply ethical and inclusive practices
• Facilitate problem solving and decision-making models
• Evaluate own performance through self reflection
• Continually improve professional practice
• Engage in ongoing learning to support professional practice
• Maintain currency in your field of expertise through professional
development activities
• Maintain relevant industry and facilitation networks
Ensure a healthy and safe learning environment
• Understand occupational health and safety
responsibilities in the learning environment
• Identify any potential hazards and rectify issues
• Assess risks in the learning environment
• Apply risk controls to ensure the safety and
welfare of others
• Provide learners with appropriate information
• Monitor occupational health and safety in the
learning environment
Registration and Enquiries
To register, or for more information, please contact
Dynamic Solutions on 1300 766 510 or email facilitation@dynamic-solutions.com.au
or visit our website, http://www.dynamicsolutions.net.au
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