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Jun 17

Written by: Greg Fellows
Wednesday, 17 June 2009

 

COFFEE CAKE & CUSTOMERS
 
Units from SIT07 Hospitality Package
 
SITXCOM001A Work with colleagues and customers
SITXOHS002A Follow workplace hygiene
SITHFAB012A Prepare and serve espresso coffee
SITXFIN001A Process financial transactions
SITHIND002A Apply hospitality skills in the workplace
 
 
GET READY TO SERVE!
 
Units from SIR07 Retail Package
 
SIRXCOM001A Communicate in the workplace
SIRXIND001A Work effectively in a retail environment
SIRXCLM001A Organise and maintain work areas
SIRXCCS001A Apply point of sale handling procedures
SIRXCCS002A Interact with customers
 
 
MIND YOUR BUSINESS
 
Units from BSB07 Business Services Package
 
BSBCMM201A Communicate in the workplace
BSBWOR202A Organise and complete daily work activities
BSBIND201A Work effectively in a business environment
BSBCUS201A Deliver a service to customers
BSBADM101A Use business equipment and resources

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